×

This site uses own and third-party cookies to offer a better service. If you continue browsing we will consider you accepting its use.

Booking conditions

USERS

The access and navigation on this website is free and attributes the condition of user, which implies the acceptance, respect and compliance of the general rules of use that are specified here independently of the specific conditions of reservation that are applicable.

The user assumes responsibility for the diligent use of the portal and can´t claim ignorance of the conditions that govern it. This responsibility extends to the registration necessary to access the services or specific contents of the portal being responsible for providing accurate and true information.

In turn, the user undertakes to make proper use of the website and not to use it to engage in illegal activities or contrary to good faith and public order, causing damage to the physical and logical systems of JOLASKI S.L. and its website www.jolaski.com, its suppliers or third parties, to introduce or disseminate in the network computer viruses or any other physical or logical systems that are likely to cause the aforementioned damages, not to mention all those that violate or transgress honor, privacy and image of persons, property rights and any other nature belonging to a third party as a result of the transmission, dissemination, storage, provision, reception, obtaining or access to the contents or the third-party image; the performance of acts of unfair competition and illicit publicity as a consequence of the transmission, dissemination, storage, provision, reception, obtaining or access to the contents; leaving the user, in any case, free from JOLASKI S.L. and its website www.jolaski.com, against any judicial or extrajudicial claim.

OBJECT

JOLASKI S.L. and its website www.jolaski.com is a web platform of maritime services, activities related to nature and guided tours.

For those users who wish to purchase one of our services, they will need to fill in the corresponding boxes on the booking form.

In any case the reservation and contracting of the services of Jolaski S.L. Implies acceptance and compliance with the General Conditions of Use in force at that time.

RATES

The prices of the services listed in JOLASKI S.L. and its website www.jolaski.com carries the VAT surcharge and other corresponding taxes.

PAYMENT

The only means of payment accepted through the website www.jolaski.com is the one made by credit or debit card (Visa, Mastercard, and the like) through the payment gateway. The charge of the amount in the acquirer's account will be made at the time of acceptance of the purchase.

The user undertakes to provide accurate and truthful information for the collection process through "secure online payment gateways".

Along with each order the corresponding invoice will arrive.

If an improper or erroneous collection occurs, the affected user should immediately contact JOLASKI S.L. And its website www.jolaski.com so that the appropriate measures can be taken. For this, the necessary data is provided at the beginning of this document.

SECURITY

In order to guarantee the confidentiality and security of the data JOLASKI S.L. and its website www.jolaski.com has the most effective security measures available in the market in order to ensure the real and effective connection between the user and our server, as well as the security of the transmitted data.

The payment process works on a secure server using the Secure Socket Layer (SSL) encryption protocol. This server establishes the connection by encrypting the information that is transmitted in order to ensure that it´s only decryptable by the computer of the Registered User and that of the Website. This way, people outside the transaction are prevented from intercepting transactions and are able to know their contents.

The use of the "on-line secure payment gateway" guarantees that the only entities that can access the confidential data for the management of payments and collections are the banks with which JOLASKI S.L. and its website www.jolaski.com has signed agreements for the provision of this type of services.

JOLASKI S.L. and its website www.jolaski.com does not save the user's bank details once the purchase has been confirmed and completed.

SERVICE PROVISION

Once booked JOLASKI S.L. and its website www.jolaski.com will charge the amount on the card of the purchaser user. The user will receive an email confirming the reservation.

From the moment of reservation a legal relationship is established between the acquiring user and JOLASKI S.L. and its website www.jolaski.com.

CANCELLATIONS/RETURNS

If weather averts JOLASKI S.L. to offer the activity or boat ride reserved and contracted by the user an alternative route of the same cost will be offered or the amount will be refunded.

The user will be obliged to take charge of the direct costs that generate the return of the product or the cancellation of the service.